FAQs & Troubleshooting
 |
Popular |
155 Results
- 1How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 6When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 7Printing is not possible. (USB connection)
- 8Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 9How to use a 9/64" (3.5 mm) wide tape
- 10Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 11When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 12How is the print head cleaning cassette used?
- 13How can I print data directly from Access 2010?
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 16Can I print from any software other than P-touch Editor? (for Windows)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18The paper settings specified from the server computer are not reflected on the client computer.
- 19The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 20Suddenly my print server stopped printing.
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22How do I reset the PS-9000 to factory default settings?
- 23Where can I find my Brother printer's serial number?
- 24My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 25The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 26How do I uninstall the printer driver?
- 27How to delete the registry information and files related to the printer driver
- 28How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 29How do I print with continuous half cut?
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33How to identify your Operating System (OS) for Windows or Mac
- 34How do I create name badges by joining "First Name" and "Last Name" fields together?
- 35I cannot discover the product with the configuration utility.
- 36I have an occasional printing problem.
- 37I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 38The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 39My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 40Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 43I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 44How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 45How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 50How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
