FAQs & Troubleshooting
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165 Results
- 1Printing is not possible. (P-touch Editor5.3 for Mac)
- 2How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4Can I print from any software other than P-touch Editor? (for Windows)
- 5How to use a 9/64" (3.5 mm) wide tape
- 6The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 7How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10The paper settings specified from the server computer are not reflected on the client computer.
- 11When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 12How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 13How do I uninstall the printer driver?
- 14The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 15A different IP address is assigned every time the product is booted.
- 16Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 17Some of the print options in OpenOffice do not work. (Linux®)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 20How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 21Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 22The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25Suddenly my print server stopped printing.
- 26I have an occasional printing problem.
- 27I can no longer print from my computer, even though I was able to print previously.
- 28Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 29How can I print data directly from Access 2010?
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31Print free-length labels with the set length (Linux®)
- 32Creating a label with OpenOffice (Linux®)
- 33The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 37"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 38Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40How do I print vertical text? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 45How do I center text on the label? (P-touch Editor for Mac)
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 48I cannot print from RedHat or CentOS. (Linux®)
- 49Where can I find my Brother printer's serial number?
- 50P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)