FAQs & Troubleshooting
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60 Results
- 1How do I center text on the label? (P-touch Editor for Mac)
- 2How to open the Devices and Printers window
- 3How do I create name badges by joining "First Name" and "Last Name" fields together?
- 4How to use a 9/64" (3.5 mm) wide tape
- 5The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 6I have an occasional printing problem.
- 7When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 8The tape got jammed or stuck in the printer.
- 9"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 10The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 11When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 12Printing is not possible. (USB connection)
- 13The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 14How do I uninstall the printer driver?
- 15A communication error occurs when trying to print.
- 16Where can I find my Brother printer's serial number?
- 17I cannot discover the product with the configuration utility.
- 18Suddenly my print server stopped printing.
- 19While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 20The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 21Can my printer use TZ/TZe tapes?
- 22Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 23How to identify your Operating System (OS) for Windows or Mac
- 24The message "The cassette is incorrect." is displayed.
- 25Printing is not possible. (P-touch Editor 5.0 for Mac)
- 26I connected multiple printers of the same model to one computer but can only print from one of them.
- 27How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 28How to use the Sequential Numbering function
- 29How to use the Sequential Numbering Feature.
- 30How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 31How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 34The top and base layers of the laminated tape are misaligned.
- 35How to delete the registry information and files related to the printer driver
- 36How do I print the inserted image maintaining its original size?
- 37How do I print vertically?
- 38What is the difference between the Auto Format command and the Apply Layout Style command?
- 39When I try to use the database function, an application error occurs.
- 40How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 41How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 42How do I use a template? (P-touch Editor 5.0 for Mac)
- 43The driver downloaded from the website cannot be installed.
- 44How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 45How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 46I cannot find the template files. (P-touch Editor 3.x for Mac)
- 47I cannot communicate with the product during installation. (Communication error message is displayed.)
- 48How do I find the MAC address (Ethernet address) of the PS9000?
- 49How do I find the IP address set to the print server? (PS-9000)
- 50How can I change the IP address in order to use the product in a different network environment?