FAQs & Troubleshooting
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87 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How do I transfer label or slip templates?
- 3How can I print multiple copies of a label?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 6Where can I find my Brother printer's serial number?
- 7How do I transfer label templates with P-touch Transfer Express?
- 8How do I type an uppercase letter?
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12How do I adjust the tape margin?
- 13The tape does not cut well.
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15How do I clear the display?
- 16Printing is not possible. (USB connection)
- 17How do I change the character style in the middle of the line?
- 18How do I make a label with a barcode?
- 19How to delete the registry information and files related to the printer driver
- 20How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21How do I calibrate a label length?
- 22How to identify your Operating System (OS) for Windows or Mac
- 23When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 24How do I change the label length?
- 25How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 26What type of barcodes can be printed with the P-touch machine?
- 27How do I change the character size?
- 28How do I create multiple blocks?
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30How to open the Devices and Printers window
- 31How do I uninstall the printer driver?
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35How do I type symbols?
- 36How to enter the Transfer mode
- 37The printed label contains blank horizontal lines.
- 38The display remains blank after the power is turned on.
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41The top and base layers of the laminated tape are misaligned.
- 42How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How do I print multiple lines and how many lines can I print?
- 44I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 47How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 48The tape got jammed or stuck in the printer.
- 49Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 50The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)