FAQs & Troubleshooting
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83 Results
- 1How do I add a new line?
- 2When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4Printing is not possible. (USB connection)
- 5How do I type an uppercase letter?
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 11Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 14Why doesn't my machine turn on when Power key is pressed?
- 15How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19The top and base layers of the laminated tape are misaligned.
- 20The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 21Can I directly operate my printer from a self-developed application software and print a label?
- 22What is the difference between the Auto Format command and the Apply Layout Style command?
- 23How do I create name badges by joining "First Name" and "Last Name" fields together?
- 24Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26The label is not cut automatically. Why?
- 27"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 28How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 29Where can I find my Brother printer's serial number?
- 30P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 31How do I clear the display?
- 32When I press the print key, the power turns off.
- 33How do I type symbols?
- 34How to open the Devices and Printers window
- 35The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 36How do I print vertical text? (P-touch Editor 5.x for Windows)
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, an application error occurs.
- 39How do I type accented characters?
- 40How do I change the size of the characters?
- 41I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44The fabric tape became detached after washing.
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 47How to delete the registry information and files related to the printer driver
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I print the inserted image maintaining its original size?
