FAQs & Troubleshooting
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90 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4When I press the print key, the power turns off.
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6How do I change the size of the characters?
- 7Printing is not possible. (USB connection)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10How do I type an uppercase letter?
- 11The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 12How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 13When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 14Where can I find my Brother printer's serial number?
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together?
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 19Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 20How to delete the registry information and files related to the printer driver
- 21What is the difference between the Auto Format command and the Apply Layout Style command?
- 22How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 25I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 26The fabric tape became detached after washing.
- 27(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 28Why doesn't my machine turn on when Power key is pressed?
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30Can my printer use TZ/TZe tapes?
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 37How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 40How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42How do I reset the machine to the default settings?
- 43I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46How do I uninstall the printer driver?
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.0 for Windows)