FAQs & Troubleshooting
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83 Results
- 1How do I change the size of the characters?
- 2How do I add a new line?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 6How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 7How do I clear the display?
- 8Printing is not possible. (USB connection)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10How do I type an uppercase letter?
- 11The label is not cut automatically. Why?
- 12How do I type accented characters?
- 13When I press the print key, the power turns off.
- 14The fabric tape became detached after washing.
- 15How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 16How do I change the Language setting of the machine?
- 17How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18Where can I find my Brother printer's serial number?
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 21Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 22The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24When I try to use the database function, an application error occurs.
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 28What is the difference between the Auto Format command and the Apply Layout Style command?
- 29How do I create name badges by joining "First Name" and "Last Name" fields together?
- 30When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33How do I reset the machine to the default settings?
- 34How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35How do I print vertically?
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 37When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39The top and base layers of the laminated tape are misaligned.
- 40How do I type symbols?
- 41The driver downloaded from the website cannot be installed.
- 42How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 43How do I print the inserted image maintaining its original size?
- 44Can my printer use TZ/TZe tapes?
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46The tape got jammed or stuck in the printer.
- 47Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 48How to delete the registry information and files related to the printer driver
- 49How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 50How to identify your Operating System (OS) for Windows or Mac