FAQs & Troubleshooting
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80 Results
- 1How do I change the size of characters?
- 2How do I reset the machine to the default settings?
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 12Can I directly operate my printer from a self-developed application software and print a label?
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How do I print vertically?
- 15The driver downloaded from the website cannot be installed.
- 16Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 21Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 22Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 23How do I uninstall the printer driver?
- 24How to delete the registry information and files related to the printer driver
- 25When I try to use the database function, an application error occurs.
- 26How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 27How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 29How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 30How do I print multiple lines and how many lines can I print?
- 31How do I create name badges by joining "First Name" and "Last Name" fields together?
- 32How to use a 9/64" (3.5 mm) wide tape
- 33How to open the Devices and Printers window
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 36Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 39I connected multiple printers of the same model to one computer but can only print from one of them.
- 40How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 41How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 42When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 43How to use the Numbering function (P-touch Editor 5.x for Windows)
- 44How to use the Sequential Numbering function
- 45Why doesn't my machine turn on when Power key is pressed?
- 46When I press the print key, the power turns off.
- 47How do I type symbols?
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 50How do I print vertical text? (P-touch Editor 5.x for Windows)