FAQs & Troubleshooting
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94 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2How do I eliminate the excess tape that is produced prior to every label printed?
- 3The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6How do I type symbols?
- 7My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9How do I print vertically?
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11When I try to use the database function, an application error occurs.
- 12I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 13How do I clear the display?
- 14Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 15I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How to use a 9/64" (3.5 mm) wide tape
- 18The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 19The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 20(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21The fabric tape became detached after washing.
- 22The top and base layers of the laminated tape are misaligned.
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 28How do I create name badges by joining "First Name" and "Last Name" fields together?
- 29Can I directly operate my printer from a self-developed application software and print a label?
- 30How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 31(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33Can my printer use TZ/TZe tapes?
- 34Where can I find my Brother printer's serial number?
- 35How to open the Devices and Printers window
- 36How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 37Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 38The tape got jammed or stuck in the printer.
- 39"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43I connected multiple printers of the same model to one computer but can only print from one of them.
- 44How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How do I change the size of the characters?
- 47(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 48How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49How do I stop printing immediately?
- 50Printing is not possible. (USB connection)