FAQs & Troubleshooting
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- 1How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 6Printing is not possible. (USB connection)
- 7How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8How do I clear the display?
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 12How to use a 9/64" (3.5 mm) wide tape
- 13Where can I find my Brother printer's serial number?
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 16The fabric tape became detached after washing.
- 17How do I print multiple lines and how many lines can I print?
- 18How do I change the size of the characters?
- 19Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How do I eliminate the excess tape that is produced prior to every label printed?
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23The driver downloaded from the website cannot be installed.
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25How do I uninstall the printer driver?
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 28(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29My label is not cut automatically after printed.
- 30How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33What is the difference between the Auto Format command and the Apply Layout Style command?
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 36How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38Can my printer use TZ/TZe tapes?
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40How do I create name badges by joining "First Name" and "Last Name" fields together?
- 41How do I stop printing immediately?
- 42I can no longer print from my computer, even though I was able to print previously.
- 43How to delete the registry information and files related to the printer driver
- 44How do I print vertically?
- 45How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How to open the Devices and Printers window
- 49The tape got jammed or stuck in the printer.
- 50"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?