FAQs & Troubleshooting
Latest |
55 Results
- 109/27/2024Where can I find my Brother printer's serial number?
- 209/17/2024How do I uninstall the printer driver?
- 310/18/2023How to open the Devices and Printers window
- 410/18/2023How to identify your Operating System (OS) for Windows or Mac
- 510/18/2023Printing is not possible. (USB connection)
- 606/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 706/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 806/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 903/31/2022How to delete the registry information and files related to the printer driver
- 1003/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1101/15/2021How do I type symbols?
- 1201/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 1301/07/2021How do I adjust the tape margin?
- 1412/23/2020When I press the print key, the power turns off.
- 1512/23/2020How do I create multiple blocks?
- 1612/23/2020Why does my machine display "Check Battery!" when I press the print key?
- 1712/22/2020Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 1812/11/2020How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 1910/30/2020I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 2010/30/2020How do I print the inserted image maintaining its original size?
- 2110/13/2020How to use the Sequential Numbering function
- 2208/25/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 2306/12/2020The tape got jammed or stuck in the printer.
- 2406/03/2020When I try to use the database function, an application error occurs.
- 2506/02/2020Why does my machine display "CUTTER ERROR!"?
- 2605/29/2020How to calibrate a printed label.
- 2705/29/2020How do I reset the machine to the default settings?
- 2805/29/2020I pressed the Code key, but I did not get Code function.
- 2905/28/2020How do I change the style of the character in the middle of the line?
- 3005/28/2020The printed label contains blank horizontal lines.
- 3105/26/2020How do I type an uppercase letter?
- 3205/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 3305/07/2020How to use a 9/64" (3.5 mm) wide tape
- 3404/27/2020How do I print vertically?
- 3504/23/2020What type of barcodes can be printed with the P-touch machine?
- 3603/31/2020The fabric tape became detached after washing.
- 3703/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 3803/10/2020How do I change the size of characters?
- 3912/25/2019How do I change the length of the label?
- 4012/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 4103/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 4203/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 4311/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 4408/16/2018Can my printer use TZ/TZe tapes?
- 4507/31/2018Why doesn't my machine turn on when Power key is pressed?
- 4602/26/2018How do I print multiple lines and how many lines can I print?
- 4702/21/2018What is the difference between the Auto Format command and the Apply Layout Style command?
- 4812/22/2017The top and base layers of the laminated tape are misaligned.
- 4904/07/2015Why do stripes appear on my label?
- 5001/26/2015The tape does not cut well.