FAQs & Troubleshooting
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87 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 6Where can I find my Brother printer's serial number?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8What is the E/EL switch on the back of the P-touch labeler for?
- 9Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (USB connection)
- 13While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 14The tape got jammed or stuck in the printer.
- 15Can I directly operate my printer from a self-developed application software and print a label?
- 16How do I uninstall the printer driver?
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 19(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 21I can no longer print from my computer, even though I was able to print previously.
- 22The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 25The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 26(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 30How to delete the registry information and files related to the printer driver
- 31How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 36When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 37The driver downloaded from the website cannot be installed.
- 38I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 39"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42Power Supply (PT-1230PC)
- 43How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 44During installation, the Next button cannot be selected, or the status bar never finishes.
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 47Can my printer use TZ/TZe tapes?
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49The top and base layers of the laminated tape are misaligned.
- 50(Video) I connected multiple printers of the same model to one computer but can only print from one of them.