FAQs & Troubleshooting
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131 Results
- 1The print quality is poor, and the image is too light or dark.
- 2How do I connect RJ printer to my computer?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
- 5The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 6How do I transfer label or slip templates?
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 10How to install the rechargeable Li-ion Battery (Optional)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (USB connection)
- 14What iOS mobile application can I use?
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 18What Android™ mobile application can I use?
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20The paper settings specified from the server computer are not reflected on the client computer.
- 21How do I install/change the RD roll?
- 22How can I install the printer driver only? (for Windows)
- 23Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25How to connect to a DC power outlet (Optional)
- 26How do I reset network setting?
- 27Which interface cable can I use?
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29I have an occasional printing problem.
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31(Video) When I print many continuous labels, part of the label data is printed twice.
- 32How to charge the rechargeable Li-ion battery
- 33Suddenly my print server stopped printing.
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 36When I print a long label or many labels continuously, printing suddenly stops.
- 37Where can I find my Brother printer's serial number?
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40How do I disable broadcasting the printer to AirPrint-compatible devices?
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42A communication error occurs when printing via serial cable (RS-232C).
- 43The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 44How do I transfer label templates with P-touch Transfer Express?
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 48(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)