FAQs & Troubleshooting
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173 Results
- 1How do I transfer label or slip templates?
- 2How do I install/change the DK roll?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 13Where can I download the latest P-touch Editor for Mac?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20How to delete the registry information and files related to the printer driver
- 21How to identify your Operating System (OS) for Windows or Mac
- 22When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 23Printing is not possible. (P-touch Editor5.3 for Mac)
- 24Installing the LPR driver and CUPS wrapper driver (Linux®)
- 25How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 26(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 28Where can I find my Brother printer's serial number?
- 29I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 30How do I reset network setting?
- 31(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36How do I uninstall the printer driver?
- 37My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 39Printing is not possible. (USB connection)
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 42How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 43Can I directly operate my printer from a self-developed application software and print a label?
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)