FAQs & Troubleshooting
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218 Results
- 1What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 2Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 3How can I reset the printer?
- 4I cannot print using FLe tape and get an error message.
- 5Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 6(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7Using Cable Label Tool
- 8The label does not cut well.
- 9Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 10How do I connect the printer to my computer via Wi-Fi® using an access point?
- 11Where can I find my Brother printer's serial number?
- 12When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 13(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14Using Web Based Management
- 15How can I connect the printer to my mobile device?
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 18Where can I download the latest P-touch Editor for Mac?
- 19Where can I find the IP addresses of my computer and the printer?
- 20I cannot print using a HSe cassette.
- 21(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22Can I print out the printer settings?
- 23Where can I find the printer's network settings, such as IP address?
- 24How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26How to transfer a template to the printer from Cable Label Tool
- 27(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 28(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30Installing the software
- 31What iOS mobile application can I use?
- 32Using the Communication Settings (for Windows)
- 33Can I set the printer to turn on its wireless LAN settings when I turn on the printer? (for Windows)
- 34How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 35How do I transfer label templates with P-touch Transfer Express?
- 36How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 37My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 39Printing is not possible. (P-touch Editor5.3 for Mac)
- 40Printing is not possible. (USB connection)
- 41Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 42How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 43What is WEP?
- 44How can I print using Portrait? (iPrint&Label)
- 45I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 46Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 47(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 48How to create serialized labels (Pro Label Tool)
- 49What Android™ mobile application can I use?
- 50Using the Printer Setting Tool (for Windows)