FAQs & Troubleshooting
![]() |
Popular |
210 Results
- 1Export an address book and import it to another machine
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A4/Letter papers
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Refill Ink
- 6(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 7(Video) Fill the ink tanks
- 8Document Jam
- 9Paper Size Mismatch
- 10Reset Your Machine
- 11Change the Print Options to Improve Your Print Results
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Other Problems
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Printer Jam or Paper Jam
- 16Brother iPrint&Scan cannot find my Brother machine (macOS)
- 17I cannot print using my Brother machine on a wired network (Windows/macOS)
- 18Check the Print Quality
- 19Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 20(Video) When I print photos, the color quality is not good.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Print using only the black ink tank when the Color tanks have run out.
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Install the Brother iPrint&Scan application (for mobile device)
- 26How to identify your Operating System (OS).
- 27How to use the PC-FAX.
- 28Add your Brother machine with AirPrint (macOS)
- 29(Video) How to Email Print
- 30Enable the Brother machine's network interface.
- 31(Video) Load Envelopes
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33What is Brother iPrint&Scan?
- 34Discover the MAC address of the Brother network card
- 35The printer status is Offline or Paused.
- 36My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 37I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 38Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 39Check the Print Alignment from Your Brother Machine
- 40(Video) Set up your Brother machine
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 43Copy an ID Card
- 44I cannot print from my computer via USB.
- 45Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 46What is the default password for my Brother machine?
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Configure Network Details Using the Control Panel
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network