FAQs & Troubleshooting
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372 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3(Video) Load A4/Letter paper
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Customize the Home Screen for ease of use.
- 7The color of your printouts is not what you expected
- 8I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Set up a Scan to Network Profile
- 11Adjust color settings by using the custom setting in the printer driver
- 12Colors are light or faint on the whole page
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Replace the Waste Toner Box
- 18Paper is Jammed Inside the Machine
- 19Paper is Jammed in the MP tray
- 20Replace the Toner Cartridge
- 21White spots
- 22Scan Using Secure Function Lock 3.0
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25(Video) Connect telephone line and power cords
- 26(Video) Load an Envelope (MP Tray)
- 27I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 28Toner scatter or toner stain
- 29Paper is Jammed underneath the Paper Tray
- 30Vertical colored streaks or bands appear on the page
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Curled or wavy
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34(Video) Set up your Brother machine
- 35Replace Laser
- 36Replace the Belt Unit
- 37Paper is Jammed in the Paper Tray
- 38White streaks or bands down the page
- 39Blank page or some colors are missing.
- 40Easy Scan to E-mail
- 41What is Brother iPrint&Scan?
- 42Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44Document Jam
- 45Reset the Network Settings to the Factory Settings
- 46Replace Fuser
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 49Load Paper in the Multi‑purpose Tray (MP Tray)
- 50Load and Print Labels Using the MP Tray