FAQs & Troubleshooting
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372 Results
- 1Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Reset Your Brother Machine
- 6Reset the Drum Counter
- 7(Video) Load A4/Letter paper
- 8Replace Drum
- 9Reset the Network Settings to the Factory Settings
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Replace the Toner Cartridge
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Scan Using Secure Function Lock 3.0
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17Colors are light or faint on the whole page
- 18Set up a Scan to Network Profile
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Uneven density appears periodically across the page.
- 21Paper is Jammed underneath the Paper Tray
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23What is Brother iPrint&Scan?
- 24The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Curled or wavy
- 29Restrict changing machine settings for users.
- 30(Video) Connect telephone line and power cords
- 31(Video) Load an Envelope (MP Tray)
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 34Paper is Jammed in the MP tray
- 35Vertical colored streaks or bands appear on the page
- 36Easy Scan to E-mail
- 37Print both sides of paper or a booklet automatically
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39Use Universal Print (Windows)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Set up your Brother machine on a wireless network.
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43(Video) Set up your Brother machine
- 44Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46Replace Laser
- 47The color of your printouts is not what you expected
- 48Replace the Waste Toner Box
- 49Paper is Jammed in the Back of the Machine
- 50White streaks or bands down the page