FAQs & Troubleshooting
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344 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4(Video) Load A4/Letter paper
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12What driver package format is supported by my Linux distribution?
- 13Paper is Jammed in the Back of the Machine
- 14Paper is Jammed in the Paper Tray
- 15Image skewed
- 16Use Universal Print (Windows)
- 17A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19Paper is Jammed in the MP tray
- 20White lines across the page
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 23Print on Both Sides of the Paper (Macintosh)
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26What is Brother iPrint&Scan?
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28How to identify your Operating System (OS).
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Document Jam
- 31Toner specks
- 32Paper is Jammed in the 2-sided Tray
- 33Paper is Jammed inside the Machine
- 34Hollow print
- 35Cannot print after a Windows 10 update (June 2020)
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40Print on Both Sides of the Paper (Windows®)
- 41Enable the Brother machine's network interface.
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 46Print both sides of paper or a booklet automatically
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 50Load Thick Paper in the Paper Tray