FAQs & Troubleshooting
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344 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Paper is Jammed in the Back of the Machine
- 6Replace Drum
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8White lines across the page
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10What driver package format is supported by my Linux distribution?
- 11What is Brother iPrint&Scan?
- 12Paper is Jammed in the 2-sided Tray
- 13Paper is Jammed in the Paper Tray
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Document Jam
- 17Paper is Jammed inside the Machine
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19(Video) Set up your Brother machine
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22Paper is Jammed in the MP tray
- 23Faint
- 24Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26(Video) Unpack your Brother machine
- 27(Video) Connect telephone line and power cords
- 28When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 29Print as a Poster (Windows®)
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 33Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Set up my Brother machine to forward the received faxes to another location.
- 36I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 37Drum End Soon
- 38Toner specks
- 39White lines down the page
- 40Confirm that a FAX I sent was received correctly.
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42Print both sides of paper or a booklet automatically
- 43Print the Network Configuration Report
- 44Print on Both Sides of the Paper (Windows®)
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46Use voice mail on the same line as my Brother machine.
- 47Lines across the page
- 48(Video) Replace the Toner Cartridge
- 49I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 50Combine multiple scanned documents into a single file with PaperPort™