FAQs & Troubleshooting
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340 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3Use Universal Print (Windows)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Replace Drum
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11The printer status is Offline or Paused.
- 12Curled or wavy
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Image skewed
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16What is Brother iPrint&Scan?
- 17Wrinkles or creases
- 18Use voice mail on the same line as my Brother machine.
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Print as a Poster (Windows®)
- 22A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Paper is Jammed inside the Machine
- 27Print on Both Sides of the Paper (Windows®)
- 28(Video) Set up your Brother machine
- 29(Video) Unpack your Brother machine
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31Hollow print
- 32Scan to Email Attachment
- 33Print on Both Sides of the Paper (Macintosh)
- 34(Video) Replace the Toner Cartridge
- 35Black lines down the page
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Toner specks
- 39Faint
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 42My Brother machine could not be found over the network when I installed drivers on my computer.
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44(Video) Connect telephone line and power cords
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 47Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 48Toner Low or Prepare New Toner Cartridge
- 49Paper is Jammed in the MP tray
- 50Lines across the page