FAQs & Troubleshooting
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340 Results
- 1My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 3I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4Replace Drum
- 5Wrinkles or creases
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Load A4/Letter paper
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Curled or wavy
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17(Video) Replace the Toner Cartridge
- 18Easy Scan to E-mail
- 19I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 20Image skewed
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22Print as a Poster (Windows®)
- 23(Video) Set up your Brother machine
- 24(Video) Unpack your Brother machine
- 25What is Brother iPrint&Scan?
- 26Document Jam
- 27Paper is Jammed in the 2-sided Tray
- 28Faint
- 29What is the recommended paper?
- 30What kind of envelopes and labels are recommended for printing?
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32White lines across the page
- 33Setup a Brother machine on a wireless (Wi-Fi) network.
- 34Printing/ Scanning with a mobile device
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Scan multiple pages into one file instead of each scan being saved as a separate file.
- 37Install the optional lower tray
- 38(Video) Update the Driver or Firmware for your Brother machine
- 39Print on Both Sides of the Paper (Windows®)
- 40The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 41Scan from the Brother iPrint&Scan application using Windows Phone.
- 42Smudges on printed pages (Poor fixing)
- 43White spots or black spots at 94 mm (3.7 in.) intervals
- 44Lines across the page
- 45Gray background
- 46Load and Print Thick Paper and Labels Using the MP Tray
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Print on Both Sides of the Paper (Macintosh)
- 50When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.