FAQs & Troubleshooting
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359 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Replace the Toner Cartridge
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Easy Scan to E-mail
- 9(Video) Reset the Network Settings to the Factory Settings
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11(Video) Paper is Jammed in the Paper Tray
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Scan Using Secure Function Lock 3.0
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15What is Brother iPrint&Scan?
- 16(Video) Cannot Detect
- 17(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18(Video) Paper is Jammed in the 2-sided Tray
- 19(Video) Paper is Jammed inside the Machine
- 20I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 21Adjust the Machine's Volume
- 22(Video) Paper is Jammed in the Back of the Machine
- 23What driver package format is supported by my Linux distribution?
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25(Video) Connect telephone line and power cords
- 26(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 27(Video) Print the Network Configuration Report
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30Use voice mail on the same line as my Brother machine.
- 31Document Jam
- 32Set Telephone Line Compatibility for Interference and VoIP Systems
- 33Reset the Drum Counter
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 36Restrict changing machine settings for users.
- 37(Video) Set up your Brother machine
- 38(Video) Reset Your Brother Machine
- 39Setup a Brother machine on a wireless (Wi-Fi) network.
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41Curled or wavy
- 42(Video) Load Paper in the Paper Tray
- 43Set the F/T Ring Time (Pseudo/Double-ring)
- 44(Video) Manual Feed
- 45White lines across the page
- 46(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 49(Video) Enable the Brother machine's network interface.
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)