FAQs & Troubleshooting
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343 Results
- 1Reset Your Brother Machine
- 2(Video) Replace the Toner Cartridge
- 3Manage Your Network Machine Securely Using Web Based Management
- 4Replace Drum
- 5Protect your Brother machine against unauthorised access over the network
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Export the Self-signed Certificate
- 9(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14Scan multiple pages into one file instead of each scan being saved as a separate file.
- 15Print the Network Configuration Report
- 16I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 17What is Brother iPrint&Scan?
- 18How to identify your Operating System (OS).
- 19(Video) Load A4/Letter paper
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Import the Self-signed Certificate
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25(Video) Load an Envelope (Manual Feed Slot)
- 26White lines across the page
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 31(Video) Paper is Jammed inside the Machine
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34(Video) Paper is Jammed in the 2-sided Tray
- 35(Video) Paper is Jammed in the Back of the Machine
- 36Document Jam
- 37Cannot Detect
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40The printer status is Offline or Paused.
- 41(Video) Cannot Detect
- 42Wrinkles or creases
- 43Reset the Network Settings to the Factory Settings
- 44Image skewed
- 45Add your Brother machine with AirPrint (macOS)
- 46Access Web Based Management
- 47Reset the Drum Counter
- 48Lines across the page
- 49(Video) Print the Network Configuration Report
- 50Send an Email with User Authentication