FAQs & Troubleshooting
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253 Results
- 12-sided (duplex) scan
- 2Improve poor print quality.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7(Video) Load plain Letter/A4 paper
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Wrong Paper Size
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Can I print from or scan to Android™ Smartphone?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Scan a document and e-mail it as an attachment
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Replace Ink
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21What is Brother iPrint&Scan?
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 25Load paper in the paper tray
- 26Load paper in the paper tray #2
- 27(Video) Load envelopes
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29What is AirPrint?
- 30No Ink Cartridge
- 31Document Jam/too Long
- 32When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 33(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 34Install the ink cartridges
- 35The text and images on my copies and sent faxes are reversed.
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 41The printer status is Offline or Paused.
- 42Use voice mail on the same line as my Brother machine.
- 43One or more of my colors are not printing (blank).
- 44Paper Jam
- 45How to identify your Operating System (OS).
- 46I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 47Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 48Add your Brother machine with AirPrint (macOS)
- 49Easy Scan to E-mail
- 50(Video) Install the ink cartridges