FAQs & Troubleshooting
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137 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2(Video) Set up your Brother machine
- 3I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 4Telephone Line Interference/VoIP.
- 5Check the Print Alignment from Your Brother Machine
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Set up your Brother machine on a wireless network (Windows/macOS)
- 8Printer Jam or Paper Jam
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Document Jam
- 11Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 12When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 13Ink Low
- 14No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 15Cover is Open
- 16What is the default password for my Brother machine?
- 17How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 18Check the Print Quality
- 19Cannot Detect Ink Volume
- 20Install Starter Ink
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22What is the default password for my BRAdmin or Web Based Management?
- 23Paper Size Mismatch
- 24What is the recommended paper?
- 25Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 26I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 27Check the remaining ink or toner level (Linux)
- 28I cannot print on a wireless (Wi-Fi) network (Mac)
- 29Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 30Cannot Print XX or Print Unable XX
- 31Cannot Detect
- 32Improve poor print quality.
- 33I am unable to print from a client PC to a printer on a print server. (Linux)
- 34Change the Print Options to Improve Your Print Results
- 35Remove Paper Scraps
- 36Clean the Print Head from Your Brother Machine
- 37Print using only the black ink cartridge when the Color cartridges have run out.
- 38I am experiencing issues sending a fax.
- 39Replace Ink
- 40(Video) Print a long paper
- 41Configure the Scan to Email Feature (Linux)
- 42Export an address book and import it to another machine
- 43How Brother inkjet printers measure remaining page yields
- 44Wrong Ink Cartridge
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Sleep
- 47Open the Status Monitor (Windows)
- 48Delete print jobs from the print queue.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected