FAQs & Troubleshooting
Popular |
177 Results
- 1Delete print jobs from the print queue.
- 2(Video) How to Email Print
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4(Video) Set up your Brother machine
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Document Jam
- 7Change the printer driver settings (Windows)
- 8Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 9I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12Clean the Base Pad
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Open the Control Panel (For Windows)
- 16Low Temperature
- 17My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 18Improve poor print quality.
- 19I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 20Print the Network Configuration Report
- 21What is the default password for my Brother machine?
- 22Check the Print Quality
- 23Remove Paper Scraps Jammed in the ADF
- 24Clean the Paper Pick-up Rollers
- 25Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 26How to use the PC-FAX.
- 27Add your Brother machine with AirPrint (macOS)
- 28Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 29I cannot print on a wireless (Wi-Fi) network (Mac)
- 30Wrong Ink Cartridge
- 31How to identify your Operating System (OS).
- 32Cannot Detect
- 33No Paper / No Paper Fed
- 34Out of Memory
- 35Uninstall the Brother Software and Drivers (Windows)
- 36I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 37I cannot connect my machine to a Windows 11 computer via USB.
- 38Delete a network scanner entry. (Linux)
- 39How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41Paper is Jammed in the Front of the Machine (Jam Front)
- 42Check the firmware version.
- 43After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 44Reset the Network Settings to Factory Default
- 45I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47I cannot install the driver when using the Driver Install Tool. (Linux)
- 48I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 49I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 50When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.