FAQs & Troubleshooting
![]() |
Popular |
332 Results
- 1White lines across the page
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Duplex Copy (1-sided to 2-sided)
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5Install PaperPort™ 12SE / 14SE onto Windows 10.
- 6Scan and save a document in PDF format (Scan to File)
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8Can I print from or scan to Android™ Smartphone?
- 9I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 10White lines down the page
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Scan from the Brother iPrint&Scan application using Windows Phone.
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Protect your Brother machine against unauthorised access over the network
- 16Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 17The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 18The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 19How to identify your Operating System (OS).
- 20Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 21Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 22Remotely access my Brother machine to forward my faxes to another machine.
- 23Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 24What driver package format is supported by my Linux distribution?
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 27Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 28Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 29Toner specks
- 30Faint
- 31All black
- 32I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 38I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 39I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 40How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 41What is Distinctive Ring and how do I program it?
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 49I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 50What is the Network Shared printing?