FAQs & Troubleshooting
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117 Results
- 1How do I install/change the RD roll?
- 2How do I transfer label or slip templates?
- 3I cannot print after updating the firmware or font data.
- 4How to set the Cutter
- 5Which interface can I use?
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Installing the software (for Windows)
- 8The power button does not light up.
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to set the Head Unit
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12The Printer Setting Tool does not start.
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 19Using the Device Settings (for Windows)
- 20How do I switch to and use the mass storage mode?
- 21(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 23How to set the Peeler
- 24How to use the Paper Size Setup (for Windows)
- 25Using the Printer Setting Tool (for Windows)
- 26The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29How do I transfer label templates with P-touch Transfer Express?
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 32How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33How to install Brother software on a computer not connected to the Internet
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to open the Devices and Printers window
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38How to set the Platen Roller
- 39How do I uninstall the printer driver?
- 40(Video) When I print many continuous labels, part of the label data is printed twice.
- 41How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 42How to identify your Operating System (OS) for Windows or Mac
- 43What is the Label List? (P-touch Editor 5.x for Windows)
- 44I connected multiple printers of the same model to one computer but can only print from one of them.
- 45The print result does not improve even if I adjust the print density.
- 46The barcode on a printed PDF file cannot be read.
- 47I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 48P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 49How to identify the printer's firmware version
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)