FAQs & Troubleshooting
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122 Results
- 1How do I install/change the RD roll?
- 2How do I transfer label or slip templates?
- 3Printing is not possible. (USB connection)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9What Android™ mobile application can I use?
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12Where can I find my Brother printer's serial number?
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 16Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 19How to delete the registry information and files related to the printer driver
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How to identify the printer's firmware version
- 24How do I uninstall the printer driver?
- 25How do I transfer label templates with P-touch Transfer Express?
- 26How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 29How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 30Uninstalling the printer drivers (Linux®)
- 31(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 35How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 36How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 37Share your printer in Windows 7 in a network-shared environment.
- 38I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 42How to identify your Operating System (OS) for Windows or Mac
- 43My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 44How do I transfer templates or other data from the computer to the printer?
- 45The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48Adding a custom media size for continuous tape (Linux®)
- 49Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 50I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)