FAQs & Troubleshooting
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198 Results
- 1How to uninstall the printer driver and software
- 2How do I transfer label or slip templates?
- 3I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 6I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 72-color Printing is not possible.
- 8Using the Printer Setting Tool (for Mac)
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10How can I reset the printer?
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12I cannot install the printer driver.
- 13Can I print out the printer settings?
- 14How to identify your Operating System (OS) for Windows or Mac
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16I got an error while installing the printer driver. (Linux®)
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19Labels are jammed in the machine or are not ejected correctly after printing.
- 20Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 21Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 22P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 23Installing the software
- 24(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25Print free-length labels with the set length (Linux®)
- 26Creating a label with GIMP (Linux®)
- 27I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 30Installing the LPR driver and CUPS wrapper driver (Linux®)
- 31Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33(Video) When I print many continuous labels, part of the label data is printed twice.
- 34How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35What Android™ mobile application can I use?
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37Poor print quality when printing on narrow labels. (iPrint&Label)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40What is the default User ID and Password for BRAdmin Light or Professional?
- 41Uninstalling the printer drivers (Linux®)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 44Some of the print options in OpenOffice do not work. (Linux®)
- 45Adding a custom media size for continuous tape / roll (Linux®)
- 46Creating a label with OpenOffice (Linux®)
- 47I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 48Small characters or thin lines are printed faintly.
- 49Using the Printer Setting Tool (for Windows)
- 50Using the Device Settings (for Windows)