FAQs & Troubleshooting
Popular |
215 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 3How do I install the software from the CD-ROM? (for Mac)
- 4When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 5Printing is not possible. (P-touch Editor5.3 for Mac)
- 6Printing is not possible. (USB connection)
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9How do I install the software on the computer using a USB cable? (for Windows)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 12Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 13How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 14The print is horizontally compressed and not shaped correctly.
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 17What do the indicator lights mean?
- 18How do I connect the printer to my computer using a USB cable?
- 19Uninstalling the printer drivers (Linux®)
- 20Where can I find my Brother printer's serial number?
- 21What Android™ mobile application can I use?
- 22How do I disable broadcasting the printer to AirPrint-compatible devices?
- 23P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 24I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 25Where can I download Brother iPrint&Label? (iPrint&Label)
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27The paper settings specified from the server computer are not reflected on the client computer.
- 28How to identify your Operating System (OS) for Windows or Mac
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 31When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 32How do I use a template? (P-touch Editor 5.1 for Mac)
- 33How do I rotate objects? (P-touch Editor Lite LAN)
- 34My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 35I got an error while installing the printer driver. (Linux®)
- 36All print jobs have been cancelled and nothing can be printed. (Linux®)
- 37I do not know how to become a superuser in Ubuntu. (Linux®)
- 38Print free-length labels with the set length (Linux®)
- 39Adding a custom media size for continuous tape / roll (Linux®)
- 40I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 41(Video) Small characters or thin lines are printed faintly.
- 42How do I print labels distributed to multiple printers?
- 43How do I switch to and use the mass storage mode?
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46How do I uninstall the printer driver?
- 47How to install the printer driver only
- 48A data transmission error appears on the computer when trying to print a label.
- 49I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 50I cannot save a file downloaded from the Brother support website (For Windows)