FAQs & Troubleshooting
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201 Results
- 1The Status LED lamp on the printer is flashing in red.
- 2What is the default User ID and Password for BRAdmin Light or Professional?
- 3Where can I download the latest P-touch Editor for Mac?
- 4How do I transfer label or slip templates?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6What iOS mobile application can I use?
- 7Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 8When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 9Printing is not possible. (USB connection)
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 12Which interface cable can I use?
- 13Where can I find my Brother printer's serial number?
- 14P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Where can I download Brother iPrint&Label? (iPrint&Label)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18How do I transfer label templates with P-touch Transfer Express?
- 19Printing is not possible. (P-touch Editor 5.0 for Mac)
- 20The power button does not light up.
- 21My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 22I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 23What Android™ mobile application can I use?
- 24Can I use the app with my iPad? (iPrint&Label)
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 29Can I directly operate my printer from a self-developed application software and print a label?
- 30How do I reset network setting?
- 31While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 32When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 33How do I install/change the label roll?
- 34Creating a label with OpenOffice (Linux®)
- 35How do I install the software from the CD-ROM? (for Mac)
- 36What are the cleaning sheets for? When do I use them?
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 39Printing is not possible. (P-touch Editor5.3 for Mac)
- 40Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 41How can I create a barcode label? (iPrint&Label)
- 42Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 43How to identify your Operating System (OS) for Windows or Mac
- 44Adding a custom media size for continuous tape / roll (Linux®)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Poor print quality when printing on narrow labels. (iPrint&Label)
- 47How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 48When I print many continuous labels, part of the label data is printed twice.
- 49The paper settings specified from the server computer are not reflected on the client computer.
- 50How can I install the printer driver only? (for Windows)