FAQs & Troubleshooting
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195 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Label Creation Outline
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6I cannot discover the product with the configuration utility.
- 7How do I install/change the label roll?
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 10Where can I find my Brother printer's serial number?
- 11When I try to print a label, it comes out blank. (for Mac)
- 12How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 13Printing is not possible. (USB connection)
- 14"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 17The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 18Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 19The paper settings specified from the server computer are not reflected on the client computer.
- 20The print is horizontally compressed and not shaped correctly.
- 21How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23Suddenly my print server stopped printing.
- 24(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25Can I directly operate my printer from a self-developed application software and print a label?
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How do I create name badges by joining "First Name" and "Last Name" fields together?
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36How to identify your Operating System (OS) for Windows or Mac
- 37What is the difference between the Auto Format command and the Apply Layout Style command?
- 38I have an occasional printing problem.
- 39How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 40How to delete the registry information and files related to the printer driver
- 41A different IP address is assigned every time the product is booted.
- 42How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 43(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 45How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47P-touch Editor crashes when I open it on my Mac.
- 48I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 49Small characters or thin lines are printed faintly.
- 50How can I make vertical labels? (P-touch Editor 5.1 for Mac)