FAQs & Troubleshooting
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205 Results
- 1How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 2I cannot connect my printer and print via Bluetooth® on macOS 12.
- 3When printing with AirPrint, the roll size loaded into the printer does not match the size displayed in the paper size selection screen.
- 4What do the indicator lights mean?
- 5I cannot connect my printer to a Windows 11 computer via USB.
- 6How do I transfer label or slip templates?
- 7Using the Printer Setting Tool (for Mac)
- 8Poor print quality when printing on narrow labels. (iPrint&Label)
- 9Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 10I cannot connect my printer to the wireless network with WPS when using WPA3.
- 11Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 12When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14The paper settings specified from the server computer are not reflected on the client computer.
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 17Using the Printer Setting Tool (for Windows)
- 18How do I connect the printer to my computer via Wi-Fi® using an access point?
- 19What Android™ mobile application can I use?
- 20The power button does not light up.
- 21Where can I download the latest P-touch Editor for Mac?
- 22I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 23Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 24(Video) When I print many continuous labels, part of the label data is printed twice.
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26P-touch Editor crashes when I open it on my Mac.
- 27How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 28How do I clean my printer?
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30How to print a label using AirPrint (For Mac)
- 31The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 32How do I connect my computer to the printer using the Wireless Direct mode?
- 33I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Printing is not possible. (USB connection)
- 37How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 38How do I disable broadcasting the printer to AirPrint-compatible devices?
- 39How can I print using Portrait? (iPrint&Label)
- 40(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 42How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 43I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 46How do I connect the printer to my mobile device via Bluetooth®?
- 47How can I create a barcode label? (iPrint&Label)
- 48Using the Communication settings (for Windows)
- 49Installing the software
- 50How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)