FAQs & Troubleshooting
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190 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I transfer label or slip templates?
- 3I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 4The paper settings specified from the server computer are not reflected on the client computer.
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6How do I install/change the DK roll?
- 7How do I transfer label templates with P-touch Transfer Express?
- 8How do I create name badges by joining "First Name" and "Last Name" fields together?
- 9How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13What is the difference between the Auto Format command and the Apply Layout Style command?
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 17When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 18Printing is not possible. (USB connection)
- 19(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How to install the printer driver for serial interface
- 22"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 23I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 24Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 25I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 26Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 29How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 32How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 33(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36When I try to print a label, it comes out blank. (for Mac)
- 37How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38Can multiple P-touch printers be connected to PS-9000?
- 39A different IP address is assigned every time the product is booted.
- 40How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 41Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 42How to open the Devices and Printers window
- 43I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 44How do I uninstall the printer driver?
- 45(Video) When I print many continuous labels, part of the label data is printed twice.
- 46(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How to identify your Operating System (OS) for Windows or Mac
- 49How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 50The driver downloaded from the website cannot be installed.