FAQs & Troubleshooting
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227 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2(Video) Load A4/Letter paper
- 3What is Brother iPrint&Scan?
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6(Video) Update the Driver or Firmware for your Brother machine
- 7(Video) Set up your Brother machine
- 8(Video) Connect the cord
- 9Jam MP Tray
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12Replace Drum
- 13(Video) Replace the Toner Cartridge
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Add your Brother machine with AirPrint (macOS)
- 16Drum !
- 17Drum End Soon
- 18Configure the Store Print Log to Network Settings Using Web Based Management
- 19Print on Both Sides of the Paper (Macintosh)
- 20Paper is Jammed in the Back of the Machine
- 21Print as a Poster (Windows®)
- 22Paper is Jammed inside the Machine
- 23My printer takes a long time to start printing when using Airprint. (iOS 16)
- 24Check the remaining ink or toner level (Linux)
- 25Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Reset the Network Settings to the Factory Settings
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Setup a Brother machine on a wireless (Wi-Fi) network.
- 31Delete print jobs from the print queue.
- 32What is AirPrint?
- 33Toner Low or Prepare New Toner Cartridge
- 34Paper is Jammed in the Mailbox Unit
- 35Paper is Jammed in the 2-sided Tray
- 36Print the Network Configuration Report
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 39(Video) Unpack your Brother machine
- 40The printer status is Offline or Paused.
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44What is Brother Web Connect?
- 45Manage Your Network Machine Securely Using Web Based Management
- 46Print on Both Sides of the Paper (Windows®)
- 47What is Storage PC Print Data using Active Directory®? (Windows)
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50Paper is Jammed in the Paper Tray