FAQs & Troubleshooting
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169 Results
- 1Reprint the last print job
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Adjust color settings by using the custom setting in the printer driver
- 4Create or view a XML Paper Specification document
- 5Print on plain paper or bond paper from the Manual feed slot
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7What kind of memory can I use?
- 8Turn the Toner Save Mode on or off.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10The printer status is Offline or Paused.
- 11What driver package format is supported by my Linux distribution?
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Print on envelopes, labels or thick paper from the Manual feed slot
- 15Delete print jobs from the print queue.
- 16Can I print from DOS applications? What printer driver emulation can be used?
- 17Install extra memory
- 18The driver installation finished successfully but I cannot print. (Linux)
- 19How to identify your Operating System (OS).
- 20Change the printer driver settings (Windows/macOS)
- 21I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 22Jam Tray 1
- 23Cannot print after a Windows 10 update (June 2020)
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Check the IP addresses of your PC and the Brother machine
- 26Drum Error (Drum!)
- 27Drums End Soon/ Drum End Soon(X)
- 28Jam Rear
- 29Jam Inside
- 30What can happen if the wrong paper is used in your machine.
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Can I print from or scan to Android™ Smartphone?
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35What is the recommended paper?
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37Protect your Brother machine against unauthorised access over the network
- 38Carry out calibration to improve the color density
- 39What kind of paper can I use?
- 40Uninstall the Brother Software and Drivers (Windows)
- 41Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 44Open the Status Monitor
- 45No Paper
- 46Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 47Envelope creases
- 48Clean the corona wire
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)