FAQs & Troubleshooting
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343 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 5Mat, Cutting Blade and Material Combinations
- 6List of Error Messages for CanvasWorkspace (Others)
- 7How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 8Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 9How to Activate the Calligraphy Kit
- 10Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 11How to Use the Roll Feeder 2 Function [Video]
- 12E00009 appears on the computer screen.
- 13What should I do if the scanned and cut positions are misaligned?
- 14E12003 appears on the computer screen.
- 15E11008 appears on the computer screen.
- 16E02004 appears on the computer screen.
- 17E95003 appears on the computer screen.
- 18The pattern transferred from the Artspira app does not appear on the screen of the machine
- 19E03005 appears on the computer screen.
- 20E03002 appears on the computer screen.
- 21E02002 appears on the computer screen.
- 22If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 23Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 24Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 25Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 26Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 27N10004 appears on the computer screen.
- 28E94002 appears on the computer screen.
- 29List of Error Messages
- 30Half Cut (Kiss Cut) Settings
- 31Cutting/Drawing by Tracing an Image
- 32How to create an account for CanvasWorkspace
- 33When the mat is inserted, the attached material peels off.
- 34Data cannot be transferred even though the machine number has been input. (M5622201)
- 35Cutting with the Rotary Auto Blade [Video]
- 36“The entered text cannot be used.“ appears on the computer screen.
- 37ErrS04 appears on the computer screen.
- 38E10006 appears on the computer screen.
- 39E02006 appears on the computer screen.
- 40What type of cut files and projects containing cut data other than built-in patterns are available?
- 41How should I make a pattern to be cut with the roll feeder?
- 42What type of material can be cut with the cutting machine?
- 43E94005 appears on the computer screen.
- 44E93001 appears on the computer screen.
- 45E12006 appears on the computer screen.
- 46E03003 appears on the computer screen.
- 47E03001 appears on the computer screen.
- 48E00003 appears on the computer screen.
- 49[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 50Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®