FAQs & Troubleshooting
![]() |
Popular |
341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 4Can the cutting machine cut all materials automatically with the auto blade?
- 5Mat, Cutting Blade and Material Combinations
- 6Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 7List of Error Messages for CanvasWorkspace (Others)
- 8Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10How to Activate the Calligraphy Kit
- 11Data cannot be transferred even though the machine number has been input. (M5622201)
- 12How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 13E02002 appears on the computer screen.
- 14E99901 appears on the computer screen.
- 15ErrS10 appears on the computer screen.
- 16ErrS09 appears on the computer screen.
- 17E00003 appears on the computer screen.
- 18Scanning a Background Image (Background Scanning).
- 19Data cannot be saved to the machine
- 20[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 21E10007 appears on the computer screen.
- 22E11006 appears on the computer screen.
- 23Data cannot be saved to a USB flash drive
- 24The pattern transferred from the Artspira app does not appear on the screen of the machine
- 25ErrS08 appears on the computer screen.
- 26E10005 appears on the computer screen.
- 27How to Use the Roll Feeder Function [Video]
- 28E12006 appears on the computer screen.
- 29E00005 appears on the computer screen.
- 30If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 31Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 32E92002 appears on the computer screen.
- 33E95001 appears on the computer screen.
- 34Can an adhesive craft vinyl sheet be cut?
- 35Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 36N11001 appears on the computer screen.
- 37E11002 appears on the computer screen.
- 38"Please register your machine." appears on the computer screen.
- 39How to create an account for CanvasWorkspace
- 40Important Notice for using the Foil Transfer Starter Kit
- 41Cutting with the Rotary Auto Blade [Video]
- 42“The entered text cannot be used.“ appears on the computer screen.
- 43E03005 appears on the computer screen.
- 44E95003 appears on the computer screen.
- 45E95002 appears on the computer screen.
- 46How do I update the software of the cutting machine?
- 47Can different types of material be attached to the same mat for cutting?
- 48What is the lever (scanner lever) on the left side of the machine?
- 49N10004 appears on the computer screen.
- 50E12002 appears on the computer screen.