FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Clothes. [Video instructions]
- 3"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 4How to Embroider on Cap. [Video instructions]
- 5"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 6How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 7How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 8How to use the the versatile magnetic frame [Video instructions]
- 9How to set up the cap frame. [Video instructions]
- 10How to set up the cap frame driver. [Video instructions]
- 11How to Embroider on Shoes. [Video instructions]
- 12Maintenance (Oiling the machine) [ Video ]
- 13Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 14Maintenance (Cleaning the bobbin case) [ Video ]
- 15The pattern transferred from the Artspira app does not appear on the screen of the machine
- 16How to use the Round frame (PRPRFK1) [Video instructions]
- 17How to Embroider on Bag. [Video instructions]
- 18Maintenance (Cleaning around the needle plate) [ Video ]
- 19There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 20Introducing Brother My Stitch Monitor application
- 21"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 22"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 23Maintenance (Clean the hook) [ Video ]
- 24Data cannot be saved to the machine
- 25The App shows the message "Settings screen".
- 26How do I adjust the tension of the upper thread ?
- 27How to Embroider on Pet Collar. [Video instructions]
- 28"Needle bar case position error" message appears on the LCD. What does it mean?
- 29How to disconnect the machine from Artspira using the Artspira app
- 30M5541001 appears on the Artspira app screen.
- 31The App shows the message "No Supported Machines Found".
- 32"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 33How do I change the needle?
- 34How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 35Multiple data cannot be transferred to the machine at once
- 36Maintenance (Cleaning the bobbin case)
- 37M5613201 appears on the Artspira app screen.
- 38How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 39How to stop "Send usage information to help improve Brother products and services"
- 40How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 41How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 42The needle threader cannot be used.
- 43The bobbin thread breaks.
- 44Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 45"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 46Why does the upper thread keep breaking?
- 47When thread got tangled
- 48"USB media error" message appears on the LCD. What does it mean?
- 49E96001 appears on the Artspira app screen.
- 50There is no machine that can be transferred