FAQs & Troubleshooting
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236 Results
- 1"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How do I adjust the presser foot pressure?
- 4The embroidery data does not be recognized with the embroidery machine.
- 5How do I adjust thread tension for embroidering?
- 6Installing / replacing a battery in the dual purpose stylus
- 7The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 8The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 9How do I confirm the machine number for my machine.
- 10Stitches are skipped
- 11How to adjust the thread tension
- 12About the threads and the bobbin case when embroidering
- 13How do I hoop the fabric in the embroidery frame?
- 14The App shows the message "No Supported Machines Found".
- 15Fabric puckers
- 16Tips for sewing thin fabrics
- 17Tips for sewing thick fabrics
- 18Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 19Using the embroidery needle plate cover
- 20A broken needle has fallen into the machine.
- 21The needle contacts the needle plate.
- 22How do I Play the MPEG-4 (MP4) Videos?
- 23How do I Play the Tutorial Video?
- 24Combination of fabric, thread and needle
- 25How to use the sewing guide function.
- 26How to Create a Pattern with Illustration Scan. [My Design Center]
- 27Basic procedure to sew stitches
- 28How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 29Needle breaks.
- 30How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 31How do I Align the Embroidering Position (Using the Built-In Camera)?
- 32Introducing Brother My Stitch Monitor application
- 33Upper thread breaks.
- 34The handwheel feels sluggish when it is turned.
- 35What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 36Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 37The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 38How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 39Data cannot be saved to a USB flash drive
- 40What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 41Machine does not start to sew.
- 42How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 43How to attach the scanning frame. [My Design Center]
- 44Cannot thread the needle.
- 45Fabric does not feed through the machine.
- 46How do I calibrate the setting of the camera needle position?
- 47How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 48How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 49The monitoring app on the smart device receives the notification items I do not need.
- 50How to use the stitch pattern explanation function.