FAQs & Troubleshooting
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168 Results
- 108/30/2024List of Error Messages for Artspira app (M#######/E#####)
- 207/12/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 307/12/2024Combination of fabric, thread and needle
- 407/12/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 506/28/2024"Preventive maintenance is recommended." ppears on the LCD.
- 603/12/2024Stitches are skipped
- 702/29/2024Introducing the Brother Artspira application
- 802/22/2024Fabric puckers
- 902/06/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 1002/02/2024How to connect your machine and transfer data to Artspira
- 1101/15/2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 1212/11/2023E92001 appears on the Artspira app screen.
- 1308/28/2023E96001 appears on the Artspira app screen.
- 1408/28/2023M5613201 appears on the Artspira app screen.
- 1508/28/2023M5612301 appears on the Artspira app screen.
- 1608/28/2023M4345001 appears on the Artspira app screen.
- 1705/24/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 1805/02/2023Where do I put the oil in my machine?
- 1903/13/2023Incorrect thread tension
- 2003/06/2023How do I edit the stitch stored in the machine with MY CUSTOM STITCH function?
- 2102/21/2023Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 2201/25/2023"USB media error" message appears on the LCD. What does it mean?
- 2301/24/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 2401/24/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 2501/18/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2612/16/2022How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 2712/16/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 2811/25/2022M1332002 appears on the Artspira app screen.
- 2909/26/2022Data cannot be saved to a USB flash drive
- 3009/26/2022Data cannot be saved to the machine
- 3109/26/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 3209/26/2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 3309/26/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 3409/26/2022Multiple data cannot be transferred to the machine at once
- 3509/26/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 3609/26/2022There is no machine that can be transferred
- 3709/26/2022How to link accounts
- 3809/26/2022How to change the displayed language
- 3909/26/2022How to stop "Send usage information to help improve Brother products and services"
- 4009/26/2022How to unsubscribe from Artspira
- 4109/26/2022How to obtain and input PIN of machine
- 4209/26/2022How to disconnect a machine from Artspira using the machine
- 4309/26/2022How to disconnect the machine from Artspira using the Artspira app
- 4409/26/2022About the contents and data treated by Artspira app
- 4509/26/2022M6331001 appears on the Artspira app screen.
- 4609/26/2022M5622201 appears on the Artspira app screen.
- 4709/26/2022M5541001 appears on the Artspira app screen.
- 4809/26/2022M4452001 appears on the Artspira app screen.
- 4909/26/2022M4341001 appears on the Artspira app screen.
- 5009/26/2022M4210001 appears on the Artspira app screen.