FAQs & Troubleshooting
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113 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 8Why does my machine display "Low Battery!" when I press the print key?
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10Which brands of Ni-MH rechargeable batteries do you recommend?
- 11Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 13Printing is not possible. (USB connection)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18Where can I find my Brother printer's serial number?
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 23I get an error message and cannot update the firmware. (Windows 10 or later)
- 24How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26How do I uninstall the printer driver?
- 27How do I change the label length?
- 28How do I create multiple blocks?
- 29P-touch Editor crashes when I open it on my Mac.
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31The driver downloaded from the website cannot be installed.
- 32I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 33How do I set tape margins and what features are they?
- 34Printing is not possible. (P-touch Editor5.3 for Mac)
- 35How do I type an uppercase letter?
- 36(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38How do I reset the machine to the default settings?
- 39The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43How to delete the registry information and files related to the printer driver
- 44How do I print multiple lines and how many lines can I print?
- 45How do I clear the display?
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 49How do I print vertically?
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)