FAQs & Troubleshooting
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130 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Fill the ink tanks
- 4Other Problems
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Load Envelopes
- 8Printer Jam or Paper Jam
- 9Refill Ink
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11Check the Print Quality
- 12How to identify your Operating System (OS).
- 13(Video) When I print photos, the color quality is not good.
- 14The scanning speed is slow when scanning from my machine. (Windows)
- 15I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18Check the ink level and then press [Stop]
- 19Check the Print Alignment from Your Brother Machine
- 20Load Documents on the Scanner Glass
- 21Change the printer driver settings (Windows)
- 22(Video) Set up your Brother machine
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24(Video) Copy an ID Card
- 25Change the Print Options to Improve Your Print Results
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Load Paper in the Manual Feed Slot
- 29What is the recommended paper?
- 30Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 31The driver installation finished successfully but I cannot print. (Linux)
- 32I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 33I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 34Delete print jobs from the print queue.
- 35Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 38One or more of my colors are not printing (blank).
- 39I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 40Where can I download Brother iPrint&Scan application for Mac?
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 44Install PaperPort™ 12SE / 14SE (Windows)
- 45Paper is Jammed Inside the Machine
- 46After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 47Unable to Scan
- 48The printer status is Offline or Paused.
- 49When I print photos, the color quality is not good.
- 50Paper Size Mismatch / Wrong paper size