FAQs & Troubleshooting
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264 Results
- 1I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4What is Brother iPrint&Scan?
- 5Load paper in the paper tray
- 6Set up your Brother machine on a wireless network.
- 7Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Can I print from or scan to Android™ Smartphone?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16How do I know which side up my photo paper should be in the tray?
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19What driver package format is supported by my Linux distribution?
- 20When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 21When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 22One or more of my colors are not printing (blank).
- 23Paper Jam
- 24Replace Ink
- 25I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 26Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 27Improve poor print quality.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29The printer status is Offline or Paused.
- 30Command List of brscan. (Linux)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32No Ink Cartridge
- 33Where can I get FaceFilter Studio and what can I do with this application?
- 34Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40Delete print jobs from the print queue.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43How to identify your Operating System (OS).
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45Ink Low
- 46Load envelopes into my machine
- 47Open the "Scanners and Cameras" and Properties.
- 48Unable to Print 7X
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50Wrong Paper Size