FAQs & Troubleshooting
Popular |
193 Results
- 1Replace Drum
- 2Replace Toner
- 3Jam Inside
- 4"Offline" appears on the Status Monitor.
- 5(Video) Load A5 long edge paper
- 6No Toner
- 7The printer status is Offline or Paused.
- 8Jam Tray
- 9Fuser Error or Self-Diagnostic
- 10Drum !
- 11Load paper in the paper tray
- 12Toner Low
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14(Video) Load A5 short edge/A4/Letter paper
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17Print Unable or Print Unable XX
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Set up your Brother machine on a wireless network.
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23Document Jam
- 24Black lines down the page
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27Can I print from or scan to Android™ Smartphone?
- 28TONER ENDED
- 29Drum End Soon
- 30Turn the Toner Save mode on or off
- 31I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 32How to identify your Operating System (OS).
- 33Reset the network settings to the factory default
- 34Check the remaining ink or toner level (Linux)
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Unable to Scan / Scan Unable
- 37What is the BRAdmin Professional software used for?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Where can I download Brother iPrint&Scan application for Mac?
- 40Enable the Brother machine's network interface.
- 41My Brother machine could not be found over the network when I installed drivers on my PC.
- 42(Video) Set up your Brother machine
- 43Printing/ Scanning with a mobile device
- 44Clean the Drum Unit.
- 45Clean the corona wire of the drum unit.
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49What is Toner Continue Mode?
- 50I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.