FAQs & Troubleshooting
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191 Results
- 1Replace Toner
- 2Replace Drum
- 3(Video) Load A5 short edge/A4/Letter paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Set up your Brother machine on a wireless network.
- 8What is Brother iPrint&Scan?
- 9I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11What driver package format is supported by my Linux distribution?
- 12I cannot print using my Brother machine on a wireless network (Windows)
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Configure and use the Scan Key Tool (Linux)
- 16A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Scan using XSane or GIMP (Linux)
- 20(Video) Load A5 long edge paper
- 21How to identify your Operating System (OS).
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24(Video) Unpack your Brother machine
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26The printer status is Offline or Paused.
- 27Jam Inside
- 28Jam Tray
- 29Configure the Scan to Email Feature (Linux)
- 30Uninstall the scanner driver. (Linux)
- 31I can print but cannot scan via network. (For Windows)
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34Command List of brscan. (Linux)
- 35Important points for specifying the scan area (Linux)
- 36Load paper in the paper tray
- 37"Offline" appears on the Status Monitor.
- 38The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 39How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 40My Brother machine could not be found over the network when I installed drivers on my PC.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Scan multiple pages into one file instead of each scan being saved as a separate file.
- 43What is the recommended paper?
- 44Turn the Toner Save mode on or off
- 45Cannot print after a Windows 10 update (June 2020)
- 46Scan from the Brother iPrint&Scan application using Windows Phone.
- 47Printing/ Scanning with a mobile device
- 48What is the difference between the toner cartridge and the drum unit?
- 49Can I use AirPrint with my Brother machine?
- 50Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.