FAQs & Troubleshooting
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Latest |
34 Results
- 102/28/2024Uninstall the drivers. (macOS 13 or greater)
- 202/15/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 301/10/2024What is the default password for my Brother machine?
- 409/26/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 506/23/2023Your Brother Machine Cannot Scan over the Network
- 606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 803/20/2023Reset the Network Settings to Factory Default
- 912/13/2022How to identify your Operating System (OS).
- 1008/22/2022Configure the Scan to Email Feature (Linux)
- 1107/28/2022Update the Driver or Firmware for your Brother machine
- 1206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1305/30/2022What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 1404/20/2022Uninstall the Brother Software and Drivers (Windows)
- 1504/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1604/01/2022(Video) Replace the Roller Kit
- 1703/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1803/11/2022Check the firmware version.
- 1903/11/2022Access Web Based Management
- 2003/11/2022Discover the MAC address of the Brother network card
- 2103/11/2022Your Brother machine cannot scan. / Scanning has stopped.
- 2203/10/2022Check your machine's IP Address or Node Name
- 2311/29/2021A security warning appears when accessing Web Based Management via HTTPS.
- 2411/29/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2607/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 2707/06/2020Change the brscan5 scan settings using XSane (Linux)
- 2807/06/2020Important points for specifying the scan area (Linux)
- 2907/06/2020What driver package format is supported by my Linux distribution?
- 3006/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3104/06/2020Delete a network scanner entry. (Linux)
- 3212/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 3301/29/2019Command List of brscan. (Linux)
- 3403/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.