FAQs & Troubleshooting
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163 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I transfer label or slip templates?
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9How do I transfer label templates with P-touch Transfer Express?
- 10Printing is not possible. (USB connection)
- 11(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 12I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 13When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19How is the print head cleaning cassette used?
- 20The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 21Can I print from any software other than P-touch Editor? (for Windows)
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 24How to identify the printer's firmware version
- 25I can no longer print from my computer, even though I was able to print previously.
- 26Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 27Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 28Where can I find my Brother printer's serial number?
- 29What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 30How to delete the registry information and files related to the printer driver
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32Printing is not possible. (P-touch Editor5.3 for Mac)
- 33(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 34How to open the Devices and Printers window
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 39How to identify your Operating System (OS) for Windows or Mac
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 44(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 45The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 46I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 49How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 50The tape got jammed or stuck in the printer.