FAQs & Troubleshooting
![]() |
Popular |
119 Results
- 1How do I type symbols?
- 2How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 3I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How do I eliminate the margin from the start or end of my label when printing?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I transfer label templates with P-touch Transfer Express?
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 12How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 14Where can I find my Brother printer's serial number?
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 21How do I print multiple lines and how many lines can I print?
- 22What type of fonts can I use?
- 23How do I change the size of characters?
- 24Printing is not possible. (USB connection)
- 25Can my printer use TZ/TZe tapes?
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27How to identify your Operating System (OS) for Windows or Mac
- 28My label is not cut automatically after printed.
- 29How do I make a label with a barcode?
- 30Why doesn't my machine turn on when the Power key is pressed?
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 36I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 37How do I uninstall the printer driver?
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39How do I change the style to italics?
- 40How do I clear the current format settings and/or the text on the display?
- 41The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 43I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 44How do I initialize and clear the P-touch to factory default settings?
- 45P-touch Editor crashes when I open it on my Mac.
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48The tape got jammed or stuck in the printer.
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)