FAQs & Troubleshooting
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335 Results
- 301Windows 10 Support Information
- 302Install the built-in drivers (For Windows 8 and Windows 10)
- 303The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 304Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 305The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 306A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 307What is the maximum number of recipients when broadcasting fax?
- 308Delete numbers stored in my Brother machine's Caller ID History.
- 309The edge of glossy paper is smudged.
- 310Change the printer driver settings (Windows/macOS)
- 311I can receive a fax, but cannot receive a telephone call.
- 312"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 313Is my Brother machine compatible with third party print servers?
- 314Ink Low
- 315Why doesn't my Brother machine have a dial tone?
- 316The print speed is very slow when I use XML Paper Specification Printer Driver.
- 317What is "Easy Receive" or "Fax Detect" and how does it work?
- 318Scan a document from the Windows Vista Photo Gallery
- 319How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 320What is Infrastructure mode?
- 321Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 322I'm using Windows XP. I cannot scan with the USB cable.
- 323How do I send the same fax to multiple fax numbers? (Broadcasting)
- 324I cannot use the "Modules Update" button on Web BRAdmin.
- 325In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 326Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 327Paper Jam
- 328How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 329Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 330I am experiencing problems sending a fax.
- 331Set the date and time
- 332What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 333When scanning a document to be copied or faxed, the LCD shows "Out of Memory."
- 334I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 335I cannot receive a color fax.